When you buy a digital pattern from our shop, you will receive the following files in a ZIP folder: - a step-by-step illutrated booklet -the pattern with multiple formats (A4, US letter, A0). You can print with sewing allowances included or not.
To make a dress, your must buy at least a TOP and a BOTTOM pattern. SLEEVES pattern is optional.
Yes ! The customization experience is complete.
Unfortunately not.
Please check our our size chart to understand our sizing. The digital patterns are layered to allow you to print only your size.
Yes and no. We let you choose if you prefer a pattern with sewing allowances or without. You will find 2 separates files when you download your pattern.
No, we chose to be a 100% digital brand.
Yes, A0 files are included.
All our advice can be found in the user guide you'll receive when buying our patterns.
Yes ! We are very happy to inform you that, from automn 2020, our brand is now bilingual with all our patterns translated into English.
ORDER
Instantly. If not, please check out your spam box to see if you have received our emails.
Please check out your spam box and email us at hello@ateliercharlotteauzou with your order number.
Yes. But we advise you to do it on a computer. This way, you can store it and print it undefinitely.
We accept credit cards (Visa, Mastercard) or Paypal. We do not accept American Express, checks or bank transfers.
OTHER
Yes. But we have received a lot of applications. There are no left spots right now.
No, this is a solo company :)
Nous sommes à votre entière disposition pour vous conseiller sur nos produits. Écrivez-nous un mail à hello@ateliercharlotteauzou.com. Vous recevrez une réponse sous 1 à 3 jours ouvrés du lundi au vendredi. Veuillez préciser votre numéro de commande pour tout problème lié au téléchargement des patrons.
